Where do you go when you have no place to go?

The Housing Stabilization and Empowerment Program is a continuum of shelter and housing to prevent or reduce homelessness while providing wrap-around services and aftercare. Staff meets with all applicants to address their emergent needs and place them in the appropriate program.

All programs provide case management, Life Skills classes and wrap around services. Families work toward increasing income, employment and education, finding housing and addressing issues that led to homelessness. Families are able to continue in programs as long as they are working toward goals, complying with agreements and remain eligible.

Homeless Prevention

Homeless Prevention is available based on funding through short or long-term rental assistance, money management and tenant responsibilities training and case management. The Salvation Army receives an average of 200 requests for rental assistance per month. Families and couples that meet our eligibility criteria and are driven to maintain their housing are provided assistance and continued support to prevent them from losing their housing and needing shelter.


Family Emergency Shelter

 The Family Emergency Shelter has 18 fully furnished, self-contained, studio units for homeless families with children or couples without children. Participants can stay for up to 90 days while working with a case manager, attending monthly Life Skills classes, working to increase their income and looking for appropriate, affordable housing. Staff is available 24 hours per day, 7 days per week for participants

Community and learning to live well with others is a vital part of our shelter

Warming Center

When the temperature drops to 15-degrees or below and the city activates emergency procedures the Family Emergency Shelter is one of a few shelters allowed to admit additional persons throughout the night. Anyone needing to take shelter from the weather is invited in and given a hot cup of coffee.

Letters from Participants

We've made letters from Rhonda and Theresa available online for you to read the original letters.

Letter from a single mother

I am a single mother of three beautiful children. After my divorce, I worked hard to make sure I could provide for my children. During this stressful time, I started drinking here and there until the night that changed everything. I was coming home from a friend’s house when I was arrested for D.U.I. Because of my choice, I lost my job, my apartment and my car. I swore I would never move my family into a shelter, but since there was no where else to turn, I took a chance and called The Salvation Army. A kind man answered the phone and said to come in. As a Muslim woman, I arrived in my covering and found no judgment was passed on my choice of religion. Instead, they offered us our own room and something to eat. In our stay at the Shelter, my children have felt safe and comfortable. The staff have helped me with my stress and frustrations. I have been able to go back to school and get back on my feet. I don’t know how I would have done it alone.

Stepping Stones

Rebuilding Lives by Renewing Hope.


Stepping Stones Transitional Housing Program has 30 3-bedroom apartments for homeleThe Stepping Stones buildingss families with children that are at or below 30% of the area median income for Spokane County and that participate in case management and Life Skills classes. Families may reside in this program for up to 24 months while they work toward increasing their income, pay off debt, address issues that led to their homelessness, and work toward appropriate, affordable housing. This program is for families that are dealing with longer-term issues and that need more resources on-site. Families pay 30% of their adjusted gross income monthly toward the program.

Letter From A Participant

My wife and I recently became homeless due to a foreclosure on our home. This was the result of several factors, but for the most part was due to illnesses [which] imposed hardships on my ability to maintain employment and be the main provider for [my wife and two daughters]...We were able to stay at the homeless shelter for about two weeks and then were able to be placed in Stepping Stones. We once again have a sense of hope for our future which recently seemed very bleak.

How To Apply

Walk-in at the Family Resource Center located at 204 East Indiana Avenue, Spokane or call for an appointment.

Contact information: During business hours please call the Family Resource Center at 325-6821, evenings/weekends please call the Family Emergency Shelter at 325-6814.

Please bring income verification, identification and verification of homelessness or eviction as available. Case management, referrals and resources available for all homeless persons seeking assistance. Programs are available when funding and space are available. Eligibility for assistance is limited to families with children under the age of 18 and adult couples without children, but vary by program.

Process: All programs usually have a waitlist and are based on available funding and space. Each participant will meet with a case manager to discuss the programs, go over the application and receive resources and referrals. For shelter and housing programs, adult participants will be interviewed to gather information to decide eligibility and suitability for the programs.


The Salvation Army Stepping Stones Program
127 East Nora Avenue, Spokane, WA 99207
Phone: 509-326-7288
Fax: 509-326-6110

Housing & Essential Needs Program (HEN)

The Disability Lifeline program ended Oct. 31st. HEN is one of three programs
replacing it and is for people who receive Medical Care Services only beginning on
November 1st and are deemed eligible by DSHS.

Generally, you are eligible for HEN if:
·  You are homeless or at risk of becoming homeless, and
·  You currently get Medical Care Services (MCS).
·  Even if you are not homeless or at risk, you may be eligible to get basic personal
   hygiene items, household cleaning items or transportation assistance.

You are not eligible for HEN if you currently get:
·  PW (Pregnant Women Assistance)
·  ADATSA (Alcohol & Drug Abuse Treatment & Support Act)
·  ADB (Aged Blind & Disabled)


The Salvation Army HEN Program
222 East Indiana Avenue, Spokane, WA 99207
Phone: 509-329-2738
Fax: 509-323-5340